Position Title: Director of Marine Operations Work Hours: Full time
Department: Marine Operations
Position Reports To: Vice President of Fleet Operations
Responsible for developing and implementing policies, procedures, standards and practices, to ensure the efficient and effective operation of the fleet. Oversee the Deck Department to ensure yachts are operated safely with a minimum environmental impact as described in the SEMS. Support Hotel Operations to ensure the best product is delivered to our Guests. Manage and control two of the company’s largest operating budgets.
Essential Duties & Responsibilities:
- Responsible for the Port and Fuel Budgets plus Nautical related CEA
- Oversee, guide and assess Captains through weekly calls, on-board observation and communications regarding operational matters
- Inform and support VP of Fleet Operations of latest developments
- In charge of Fleet Safety- chairs Fleet Safety Committee and promotes safety via policies
- Work with HR and recruitment agencies in hiring / retaining Captains and Deck Department staff
- Oversee the Manager Nautical Operations- review proposed itineraries, fuel procurement, fuel budget and policies developed for nautical operations
- Oversee Manager Marine Operations- approve port invoicing, review port budget and port bookings
- Manage Port Agencies, and control port costs generated by yachts
- Support Product Development and C&I with planning and developing itineraries
- Review reports from Captains, and develop action plans for sub-standard items
- Review Deck Department performance appraisals
- Manages the Deck Department
- Ensure yachts follow regulations and requirements including those of the Classification Society and Flag-State
- Participate in formulating and administering Company Standards.
- Develop short and long term goals and objectives to enhance guest experience and company profitability
- Ensure onboard staff is aware of all aspects of work safety and basic safety rules
- Ensure that training programs, as required by the regulatory organizations, are in place onboard and at our recruitment agencies
- Captain unlimited tonnage degree and/or a minimum of 10-15 years of related experience in Fleet Management, preferably on cruise ships
- Strategic planner with sound technical skills, analytical ability, sound judgment and operational focus.
- Must have excellent communication skills and the ability to relate to employees at all levels of the organization.
- Must have ability to interface and maintain effective relationships with all departments and employees in a highly diverse environment and able to execute operational imperatives in a swift and demanding environment
Work Environment & Physical Demands
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
General office environment. Moderate noise.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to sit and occasionally required to stand. Occasionally required to lift and/or move up to 25 pounds. Specific vision abilities required by this job includes close vision. Some stress may occur, especially during closing periods.
Supervisory Responsibilities: Yes No
- Captains in the fleet
- Manager Nautical Operations
- Manager Marine Operations
- Deck Department officers and crew
Windstar Cruises is an Equal Opportunity Employer